Revisiting citizenship bonus and surge capacity
I devoted an entire column to the idea of a citizenship bonus in November 2011. At that time I expressed some ambivalence about its …Read More
Does Your Onboarding Process Really Get Folks On Board?
Not long ago, I had a conversation with a good friend who is the hospitalist medical director for a five-hospital health system in the …Read More
Equal Time for Hospital Execs
Last month, I wrote a letter to hospital executives, urging them to deliberately invest their own personal time and effort in fostering hospitalist wellbeing. …Read More
Effective Hospitalist Roles for NPs, PAs
I’m often asked about effective roles for nurse practitioners (NPs) and physician assistants (PAs), collectively known as advanced practice clinicians (APCs). My first response …Read More
Keeping Up With New Payment Models
While in medical school, I learned about what was then called GRID (gay-related immune deficiency) and we now know as HIV/AIDS. I thought this …Read More
An Open Letter to Hospital Executives about Their Hospitalist Programs
Dear Hospital Executive,
If you are like many of the hospital leaders with whom I regularly talk, you’re probably concerned that your hospitalist program isn’t …Read More
Surveys Are Not the Most Effective Way to Improve Patient Satisfaction
I first became aware of measuring customer satisfaction when a service manager at a car dealership explained in an upbeat way that I would …Read More
Serious Upgrade for SHM’s 2016 State of Hospital Medicine Report
Great news! The long-anticipated 2016 State of Hospital Medicine (SoHM) Report was released last week to rave reviews. Pre-orders of the report blew away …Read More
A Quick Lesson on Bundled Payments
The Centers for Medicare & Medicaid Services (CMS) has too many new payment models for a practicing doctor to keep up with them all. …Read More
Hospitalists Are Not Alone
I’ve been writing a lot about hospitalist satisfaction and career sustainability, but a just-released report from The Physicians Foundation shows just how widespread low …Read More